Version: 1.0

Last Updated: 2026-01-01

These Terms of Service ("Terms") govern access to and use of the CloudRefine platform and related websites, applications, dashboards, APIs, and documentation (collectively, the "Service") provided by Cirrus Nexus, Corp. ("Cirrus Nexus," "we," "us," or "our").

By clicking to accept these Terms, creating an account, placing an order, accessing, or using the Service, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity, and "you" and "your" will refer to that entity. If you do not agree to these Terms, do not access or use the Service.

If you and Cirrus Nexus have entered into a separate signed written agreement governing your use of the Service, that agreement will control to the extent of any conflict with these Terms.

1. Eligibility and Authority

You must be legally capable of entering into a binding contract to use the Service. If you use the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you are authorized to accept these Terms on its behalf.

The Service may be used by businesses, organizations, and individual users, subject to these Terms and any applicable Order.

2. Definitions

"Account" means an account established to access or use the Service.

"Authorized User" means any individual you authorize to access or use the Service under your Account.

"Cloud Environment" means any Azure, AWS, Google Cloud, or other third-party cloud, infrastructure, SaaS, or technology environment that you connect to the Service.

"Collaboration Content" means notes, comments, tags, labels, messages, and other text-based content submitted to or generated within the Service by you or your Authorized Users.

"Customer Data" means information, data, content, configurations, metadata, account information, credentials, usage information, Collaboration Content, and other materials submitted to, transmitted through, accessed by, or generated in connection with your use of the Service, excluding Usage Data.

"Documentation" means the user guides, product descriptions, technical materials, and other documentation made available by Cirrus Nexus for the Service.

"Order" means an online purchase, order form, private offer, quote, or other ordering document or transaction for the Service.

"Service" means the CloudRefine platform and related websites, applications, dashboards, APIs, and Documentation provided by Cirrus Nexus.

"Subscription Term" means the period during which you are authorized to use the Service under an applicable Order or trial.

"Third-Party Services" means third-party services, software, websites, platforms, APIs, payment processors, identity providers, and cloud providers that interoperate with or are used in connection with the Service.

"Trial Services" means any free trial, beta, pilot, proof-of-value, evaluation, preview, or other no-fee or limited-fee access to the Service.

"Usage Data" means usage statistics, telemetry, analytics, logs, diagnostic data, performance data, and other information relating to the operation, support, and use of the Service, in de-identified and/or aggregated form where applicable.

3. The Service

CloudRefine is a software-as-a-service platform that may provide visibility, reporting, analytics, recommendations, tagging, governance, forecasting, alerting, automation, and related capabilities for connected Cloud Environments.

The Service may evolve over time. Cirrus Nexus may add, modify, or discontinue features or functionality from time to time, provided that such changes do not materially reduce the core functionality of a paid Service during the then-current Subscription Term, except where required for security, legal, or technical reasons.

4. Orders, Subscription Terms, and Renewals

Your right to use the Service depends on the plan, scope, and Subscription Term specified in your applicable Order or online purchase flow.

Unless otherwise stated in your Order, subscriptions automatically renew for successive renewal terms equal in length to the initial Subscription Term, and you authorize us to charge applicable fees using your selected payment method, unless either party gives notice of non-renewal before the renewal date in accordance with the applicable Order or purchase terms.

You are responsible for all charges incurred under your Account, including charges resulting from use by your Authorized Users, affiliates using your Account, and any third-party environments you connect or manage through the Service.

5. Trial Services

Cirrus Nexus may offer Trial Services, including by private offer, sales-assisted trial, pilot, or evaluation arrangement.

Trial Services are provided "as is" and "as available" without any warranty, service level commitment, support commitment, indemnity, or other obligations except as expressly required by applicable law. Cirrus Nexus may modify, suspend, or terminate Trial Services at any time, for any reason or no reason.

Cirrus Nexus may limit or condition access to Trial Services in its sole discretion.

6. License and Permitted Use

Subject to these Terms and your timely payment of all applicable fees, Cirrus Nexus grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable Subscription Term to access and use the Service for your internal business purposes, or your own personal/internal use if you are an individual subscriber, in accordance with the Documentation and any applicable Order.

You may permit your Authorized Users to access and use the Service solely on your behalf and subject to these Terms. You are responsible for all acts and omissions of your Authorized Users.

7. Accounts and Security

You are responsible for:

• maintaining the confidentiality of your Account credentials;

• managing access rights for your Authorized Users;

• ensuring that only authorized persons access the Service;

• promptly disabling access for persons who should no longer have access; and

• promptly notifying Cirrus Nexus of any known or reasonably suspected unauthorized access to your Account or the Service.

You are solely responsible for all activities occurring under your Account, whether or not authorized by you, unless caused by Cirrus Nexus's breach of these Terms.

8. Affiliate Use

Your affiliates may use the Service under your Account and Subscription Term only to the extent permitted by your selected plan or applicable Order.

If you permit affiliates to use the Service, you remain fully responsible and liable for:

• all such affiliate use;

• all fees and charges arising from such use;

• compliance with these Terms by such affiliates and their users; and

• all Customer Data, actions, and omissions associated with such use.

No affiliate obtains any separate contractual rights against Cirrus Nexus under these Terms unless Cirrus Nexus expressly agrees otherwise in writing.

9. Use for Third-Party Cloud Environments

You may use the Service to monitor, manage, analyze, or interact with Cloud Environments owned or controlled by third parties only if you have all rights, permissions, consents, and legal authority necessary to do so.

You remain solely responsible for:

• obtaining and maintaining all required rights, authorizations, and consents from the applicable third parties;

• ensuring that your use of the Service in connection with such third-party Cloud Environments complies with applicable law, contract terms, and policies;

• all charges, activity, and outcomes arising from such use; and

• all Customer Data and actions associated with such third-party Cloud Environments.

Cirrus Nexus is not responsible for disputes between you and any third party relating to your authority to connect, monitor, manage, or interact with a Cloud Environment through the Service.

10. Cloud Integrations, Credentials, and Permissions

The Service may allow you to connect Cloud Environments using customer-created roles, service principals, APIs, tokens, credentials, or similar access methods.

You acknowledge and agree that:

• you choose what Cloud Environments to connect to the Service;

• you control the permissions granted to the Service through the roles, service principals, credentials, or other access methods you configure;

• the permissions you grant may be read-only or may allow broader actions, depending on what you configure;

• you are solely responsible for selecting, reviewing, limiting, and maintaining those permissions;

• you instruct Cirrus Nexus to access and use those permissions solely to provide the Service and related support; and

• you represent and warrant that you have authority to grant such permissions and connect such Cloud Environments.

Cirrus Nexus is not responsible for permissions that you choose to grant, fail to limit, or fail to revoke.

11. Recommendations, Automation, and Customer Control

The Service may provide reporting, recommendations, forecasts, analytics, optimization suggestions, tagging features, governance features, and similar outputs.

By default, the Service provides information and recommendations only. The Service will not take automated actions in your Cloud Environments unless you affirmatively enable such automation or otherwise authorize such actions through the permissions, configurations, settings, workflows, or instructions you provide.

If you enable automation or otherwise authorize actions, you are solely responsible for:

• deciding whether to enable such functionality;

• reviewing and validating the scope and effect of any automation;

• monitoring the impact of actions taken in your Cloud Environments; and

• all outcomes, changes, costs, performance effects, operational effects, and other consequences resulting from such actions.

You acknowledge that recommendations, reports, forecasts, analyses, emissions estimates, optimization suggestions, tagging actions, and other outputs are dependent on Customer Data, Third-Party Services, your Cloud Environments, your configurations, and other factors beyond Cirrus Nexus's control, and may not be complete, accurate, or suitable for every use case.

12. Customer Data

As between the parties, you retain all right, title, and interest in and to your Customer Data.

You grant Cirrus Nexus a worldwide, non-exclusive, limited right to host, copy, transmit, display, process, analyze, modify, and otherwise use Customer Data as necessary to:

• provide, maintain, secure, support, and improve the Service;

• authenticate access and prevent fraud, abuse, or security incidents;

• respond to your requests and support needs;

• comply with law and enforce these Terms; and

• generate Usage Data.

You represent and warrant that you have all rights necessary to provide Customer Data to Cirrus Nexus and to permit its use as described in these Terms.

13. Usage Data and Service Improvement

Cirrus Nexus may collect, generate, and use Usage Data to operate, maintain, secure, support, analyze, improve, and develop the Service and related offerings.

Cirrus Nexus will not disclose Usage Data in a manner that identifies you as the source of such data except as permitted by these Terms, the Privacy Policy, or applicable law.

14. Collaboration Content and Visibility

The Service may support internal notes, comments, tags, labels, and other Collaboration Content within your organization or Account.

You understand and agree that Collaboration Content and tags you create through the Service may be visible to your Authorized Users and others within your organization who have appropriate access to the relevant portions of the Service. You are solely responsible for the content, accuracy, and appropriateness of any Collaboration Content you or your Authorized Users submit.

15. Privacy

Cirrus Nexus handles personal information in accordance with its then-current Privacy Policy.

By using the Service, you acknowledge that you have reviewed the Privacy Policy and understand that certain information may be collected and used as described there.

16. Security

Cirrus Nexus will maintain commercially reasonable administrative, technical, and organizational safeguards designed to protect Customer Data against unauthorized access, use, alteration, or disclosure.

These safeguards may include measures such as access controls, encryption in transit, periodic reviews, and personnel training. However, no method of transmission over the Internet or method of electronic storage is completely secure, and Cirrus Nexus cannot guarantee absolute security.

You are responsible for maintaining appropriate security settings, access controls, permissions, and credential-management practices for your own systems, Cloud Environments, Accounts, and Authorized Users.

17. Sensitive Data Restriction

The Service is not intended for the storage or submission of sensitive regulated information in free-text notes, tags, comments, or similar fields unless Cirrus Nexus expressly agrees in writing.

You agree not to submit to the Service, including through Collaboration Content or tags, any:

• payment card data subject to PCI DSS;

• protected health information;

• special-category or highly sensitive personal data;

• export-controlled technical data; or

• other regulated sensitive information that requires heightened contractual, legal, or security controls,

except where Cirrus Nexus has expressly agreed in writing to support such information.

18. Third-Party Services

The Service may interoperate with or depend on Third-Party Services, including cloud providers, payment processors, identity providers, and other platforms.

Your use of Third-Party Services is governed by your separate agreements with those providers, not by these Terms. Cirrus Nexus does not control and is not responsible for Third-Party Services, including their availability, security, accuracy, functionality, pricing, service changes, outages, or data practices.

Cirrus Nexus is not responsible for delays, inaccuracies, interruptions, or failures caused by Third-Party Services.

19. Acceptable Use

You will not, and will not permit others to:

• use the Service in violation of applicable law or regulation;

• use the Service in violation of any third-party rights, contracts, or policies;

• access or use the Service in a way that interferes with or disrupts the Service or any third-party system;

• attempt to gain unauthorized access to the Service, Accounts, credentials, or related systems;

• reverse engineer, decompile, disassemble, or attempt to derive source code from the Service, except to the extent such restriction is prohibited by applicable law;

• use the Service to transmit malicious code, harmful content, or unlawful material;

• use the Service to conduct security testing against Cirrus Nexus systems without prior written authorization;

• use the Service to create a competing service or to copy material features or functions of the Service; or

• misrepresent your identity, authority, or rights in relation to any Cloud Environment, Customer Data, or third-party system.

20. Availability and Support

Cirrus Nexus will use commercially reasonable efforts to make the paid Service available with a target uptime of 99.9%, excluding scheduled maintenance, emergency maintenance, downtime caused by Third-Party Services, Internet or network disruptions outside Cirrus Nexus's control, force majeure events, and downtime caused by your systems, configurations, permissions, or misuse.

For paid subscriptions, Cirrus Nexus will use commercially reasonable efforts to provide an initial support response within 24 hours of receiving a support request.

The uptime target and support response target in this Section are goals, not service-credit commitments, unless Cirrus Nexus expressly agrees otherwise in writing.

21. Fees, Billing, Taxes, and Payment

You agree to pay all fees and charges specified in your applicable Order, subscription flow, or other purchase terms.

Unless otherwise specified:

• fees are stated and payable in U.S. dollars;

• fees are non-cancelable and non-refundable except as required by law or expressly stated otherwise;

• subscriptions may include recurring charges;

• you authorize Cirrus Nexus and its payment processors to charge your selected payment method for all applicable fees, taxes, and renewals; and

• you are responsible for all sales, use, value-added, withholding, and similar taxes, excluding taxes based on Cirrus Nexus's net income.

If you fail to pay fees when due, Cirrus Nexus may suspend or terminate your access to the Service after providing notice and a reasonable opportunity to cure, unless a shorter period is necessary for fraud prevention or other urgent circumstances.

22. Intellectual Property

The Service, including its software, design, structure, organization, code, interfaces, Documentation, trademarks, logos, and all related intellectual property rights, is and remains the exclusive property of Cirrus Nexus and its licensors.

Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.

If you provide feedback, suggestions, enhancement requests, or ideas relating to the Service, Cirrus Nexus may use them without restriction or obligation to you.

23. Confidentiality

Each party ("Receiving Party") may receive non-public information from the other party ("Disclosing Party") that is identified as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information").

The Receiving Party will:

• use the Disclosing Party's Confidential Information only as necessary to exercise its rights and perform its obligations under these Terms;

• protect the Confidential Information using reasonable care, and at least the same degree of care it uses to protect its own similar confidential information; and

• not disclose the Confidential Information to any third party except to its employees, contractors, advisors, and service providers who need to know it and are bound by confidentiality obligations.

Confidential Information does not include information that:

• is or becomes public through no fault of the Receiving Party;

• was lawfully known to the Receiving Party without restriction before disclosure;

• is lawfully received from a third party without restriction; or

• is independently developed without use of or reference to the Disclosing Party's Confidential Information.

A Receiving Party may disclose Confidential Information if required by law, subpoena, or court order, provided it gives prior notice where legally permitted.

24. Representations and Warranties

Each party represents and warrants that:

• it has the full right, power, and authority to enter into and perform under these Terms; and

• entering into and performing under these Terms does not violate any agreement binding on it.

Cirrus Nexus further warrants that, during a paid Subscription Term, the Service will perform in all material respects in accordance with the applicable Documentation under normal authorized use.

Your exclusive remedy, and Cirrus Nexus's sole liability, for breach of the foregoing warranty will be for Cirrus Nexus to use commercially reasonable efforts to correct the non-conformity. If Cirrus Nexus is unable to do so within a reasonable time, either party may terminate the affected paid Subscription Term, and Cirrus Nexus will refund any prepaid fees covering the unused portion of the terminated paid Subscription Term for the affected Service.

25. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE, TRIAL SERVICES, DOCUMENTATION, OUTPUTS, RECOMMENDATIONS, FORECASTS, ANALYSES, REPORTS, TAGGING FUNCTIONS, AUTOMATION FEATURES, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIRRUS NEXUS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, CIRRUS NEXUS DOES NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE;

• THE SERVICE OR ANY OUTPUT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;

• ANY RECOMMENDATION, FORECAST, REPORT, EMISSIONS ESTIMATE, OPTIMIZATION SUGGESTION, OR ANALYSIS WILL BE COMPLETE, ACCURATE, OR ERROR-FREE; OR

• USE OF THE SERVICE WILL RESULT IN ANY SPECIFIC SAVINGS, COST REDUCTIONS, EMISSIONS REDUCTIONS, PERFORMANCE IMPROVEMENTS, COMPLIANCE OUTCOMES, OR OTHER BUSINESS RESULTS.

26. Indemnification

You will defend, indemnify, and hold harmless Cirrus Nexus, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any third-party claims, actions, proceedings, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• your or your Authorized Users' use of the Service in violation of these Terms or applicable law;

• your Customer Data, including Collaboration Content;

• your lack of authority to connect, access, monitor, manage, or interact with any Cloud Environment or third-party system;

• your breach of your representations, warranties, or obligations under these Terms; or

• disputes between you and any third party relating to your use of the Service.

Cirrus Nexus will promptly notify you of any indemnified claim and reasonably cooperate with you, at your expense, in defending the claim. You will not settle any claim in a manner that imposes liability or obligations on Cirrus Nexus without Cirrus Nexus's prior written consent, not to be unreasonably withheld, conditioned, or delayed.

27. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CIRRUS NEXUS OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS INTERRUPTION, LOSS OF DATA, OR COST OF COVER, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF CIRRUS NEXUS AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED:

• THE TOTAL AMOUNT PAID BY YOU TO CIRRUS NEXUS FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

• IF NO FEES WERE PAID BY YOU DURING THAT PERIOD, ONE THOUSAND U.S. DOLLARS (US $1,000).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

28. Suspension

Cirrus Nexus may suspend your access to all or part of the Service immediately upon notice, or without prior notice where reasonably necessary, if:

• you breach these Terms;

• your payment obligations are overdue;

• your use of the Service poses a security risk to the Service, Cirrus Nexus, any customer, or any third party;

• your use of the Service may subject Cirrus Nexus or others to liability;

• Cirrus Nexus reasonably suspects fraud, abuse, unlawful conduct, or unauthorized activity; or

• required by law or a government authority.

Where practical, Cirrus Nexus will use commercially reasonable efforts to limit any suspension to the affected portion of the Service and to restore access promptly after the issue is resolved.

29. Term and Termination

These Terms begin when you first accept them or first access or use the Service, and continue until all Subscription Terms and use of the Service have ended.

Either party may terminate these Terms or an affected Subscription Term:

• if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days after written notice, or

• immediately if the other party ceases business operations, becomes insolvent, or becomes subject to bankruptcy or similar proceedings not dismissed within a reasonable time.

Cirrus Nexus may terminate Trial Services or free access at any time.

Termination of these Terms does not relieve you of any obligation to pay fees accrued before termination.

30. Effect of Termination; Export and Deletion

Upon expiration or termination of your paid subscription, your right to access and use the Service will end, subject to any limited post-termination access Cirrus Nexus may choose to provide.

Upon your written request made at or around termination, Cirrus Nexus will make a full export of your Customer Data reasonably available within thirty (30) days after termination.

Unless otherwise required by law or expressly agreed in writing, Cirrus Nexus will delete Customer Data within thirty (30) days after termination of the applicable Service. Requests for faster or longer retention may be considered by Cirrus Nexus on a case-by-case basis.

Notwithstanding the foregoing, Cirrus Nexus may retain Customer Data:

• as required by law;

• as necessary to resolve disputes or enforce these Terms;

• in automatically generated backups or archival systems for a limited period until deleted in the ordinary course; or

• in de-identified or aggregated form as part of Usage Data.

31. Publicity

Cirrus Nexus will not use your name, logo, trademarks, or other branding in any public-facing customer list, website, press release, case study, marketing material, or similar public reference without your prior written approval.

32. Changes to the Service or Terms

Cirrus Nexus may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on our website, updating the "Last Updated" date, by email, through the Service, or by other reasonable means.

Unless otherwise stated, updated Terms become effective when posted. If you continue to use the Service after the effective date of revised Terms, you agree to the revised Terms.

33. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles, except to the extent superseded by the Federal Arbitration Act with respect to arbitration.

34. Informal Dispute Resolution

Before initiating arbitration or court proceedings, the parties agree to first attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service by providing written notice to the other party describing the dispute in reasonable detail.

If the parties do not resolve the dispute within thirty (30) days after receipt of that notice, either party may initiate arbitration as set forth below.

35. Binding Arbitration

Except as provided in Section 36, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules.

The arbitration will take place in New York, New York, before a single arbitrator, and the arbitration will be conducted in English.

The arbitrator will have exclusive authority to resolve all disputes relating to the interpretation, applicability, enforceability, and formation of this arbitration provision, except that any dispute relating to the enforceability of the class action waiver below will be resolved by a court of competent jurisdiction.

Judgment on the arbitration award may be entered in any court having jurisdiction.

YOU AND CIRRUS NEXUS UNDERSTAND THAT, ABSENT THIS SECTION, EACH WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. YOU AND CIRRUS NEXUS INSTEAD ELECT TO HAVE DISPUTES RESOLVED THROUGH BINDING ARBITRATION, EXCEPT AS EXPRESSLY PROVIDED BELOW.

36. Exceptions to Arbitration

Nothing in these Terms prevents either party from seeking temporary, preliminary, or permanent injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property, Confidential Information, security interests, or other proprietary rights, pending final resolution of the underlying dispute through arbitration where applicable.

37. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND CIRRUS NEXUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, consolidated, or representative proceeding.

38. Notices

You agree that Cirrus Nexus may provide notices under these Terms by email, through the Service, or by posting them on its website.

You may provide legal notices to Cirrus Nexus at the contact address designated by Cirrus Nexus for legal notices, or if none is designated, by contacting support@cirrus-nexus.com with a request for legal notice instructions.

39. Export Compliance and Sanctions

You will not access or use the Service in violation of applicable export control, economic sanctions, or trade laws and regulations. You represent and warrant that you are not located in, organized in, or ordinarily resident in any country or region subject to comprehensive sanctions to the extent prohibited by applicable law, and that you are not listed on any applicable government restricted party list.

40. Assignment

You may not assign or transfer these Terms, in whole or in part, whether by operation of law or otherwise, without Cirrus Nexus's prior written consent, except in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of your assets, provided the assignee agrees in writing to be bound by these Terms.

Cirrus Nexus may assign or transfer these Terms, in whole or in part, without restriction.

41. Force Majeure

Neither party will be liable for any delay or failure to perform under these Terms due to causes beyond its reasonable control, including acts of God, labor disputes, war, terrorism, civil unrest, government action, epidemic, pandemic, Internet or telecommunications failures, cloud provider failures, denial-of-service attacks, or power outages, except that this Section does not excuse your payment obligations.

42. Independent Contractors; No Third-Party Beneficiaries

The parties are independent contractors. These Terms do not create any partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

Except as expressly stated otherwise, these Terms do not confer any rights or remedies on any third party.

43. Entire Agreement; Order of Precedence; Severability; Waiver

These Terms, together with any applicable Order and the Privacy Policy, constitute the entire agreement between you and Cirrus Nexus regarding the Service and supersede all prior or contemporaneous understandings relating to the Service.

If there is a conflict between these Terms and an applicable Order, the Order controls solely with respect to the subject matter of that Order. If there is a conflict between these Terms and the Privacy Policy, these Terms control as to contractual rights and obligations and the Privacy Policy controls as to privacy disclosures and practices.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

A failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

44. Contact Information

If you have questions about these Terms or the Service, you may contact Cirrus Nexus at:

support@cirrus-nexus.com

Version: 1.0

Last Updated: 2023-10-31

At Cirrus Nexus ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use one of our web platforms, ("Platform").

Please take a moment to read this Privacy Policy carefully to understand our practices regarding your data and how we will treat it. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect several categories of information for various purposes from the platform, including, but not limited to:

1. Information You Provide

We may collect information that you provide directly to us when you use our Platform. This includes, but is not limited to:

• Contact information (e.g., name, email address, phone number).

• Company information (e.g., company name, industry, size).

• Account credentials (e.g., username and password).

• Payment information for subscription services.

2. Information We Collect Automatically

When you use our Platform, we may automatically collect certain information about your device and usage patterns. This includes, but is not limited to:

• Log files that record information about your visits and interactions with the Platform.

• Usage data, such as the pages you view, the features you use, and the actions you take.

• Device information, including your IP address, browser type, operating system, and device identifiers.

3. Cookies and Similar Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your use of the Platform. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Platform.

How We Use Your Information

We may use the collected information for various purposes, including:

• Providing and maintaining the Platform.

• Personalizing and improving your experience on the Platform.

• Sending you important updates and notifications related to your account and the Platform.

• Processing payments for subscription services.

• Analyzing usage patterns to improve our services and develop new features.

• Protecting the security and integrity of our Platform.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who help us operate and maintain the Platform.

• Legal Authorities: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

• Business Transferee: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Choices/Settings

You can manage your account information and communication preferences by logging into your account settings. You also can exercise your right to:

• Access and update your personal information.

• Request the deletion of your personal information.

• Opt-out of marketing communications.

Digital Security

We prioritize the security and integrity of your information. We have implemented a range of safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure Access: Access to your data is restricted to authorized personnel who require it to provide you with our services. We regularly review and update access controls.

• Data Encryption: We use industry-standard encryption protocols to secure data transmission between your device and our servers, ensuring that your data remains confidential during transit.

• Regular Audits: We conduct regular security audits and assessments of our systems to identify and address potential vulnerabilities.

• Employee Training: Our team is trained in data security best practices to ensure they understand the importance of safeguarding your information.

Although we rigorously implement these security measures, it's important to note that no online service can be completely immune to security threats. We continuously monitor our systems for any unusual activities and are committed to responding promptly to any security incidents.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at support@cirrus-nexus.com.